Learning and winning


Top accolade for skills and training programme

Our Learn For Free programme continues to gain recognition, and won the Excellence in Employment, Skills and Training category at the 2017 Tpas (Tenant Participation Advisory Service) Awards. Elaine Pellow, chair of the Board, said: “This is a fantastic achievement for us. It’s great to be recognised by Tpas, who are national experts in tenant engagement as it shows that we have our residents at the heart of our organisation. Our residents are our present and our future, and it is their views and involvement that help us to shape and provide great services.”

Alice Potter, communities team manager, added: “We are delighted to have won a national award for our achievements – this is a programme that we really believe in and it’s great that our success stories have been recognised by Tpas and the judges. We aim to support residents to achieve their goals, whether that is work, gaining a qualification or certificate, volunteering, joining a social club or giving something back to their community.

“For some residents, their aim is to gain employment or follow a chosen career path. For others, the goal may be to become less socially isolated, improve their health and wellbeing, or get qualifications which may help them to become more actively involved in the community.”

Ryan Huws, communities worker who creates the career pathways for the programme, said: “The approach to providing skills and training has really been embraced by everyone here. For example, promotion and referrals to the programme comes from housing officers and financial inclusion officers. As well as supporting and caring for our residents, it helps us to achieve our own goals with housing management.”

Andrea Castro, who has benefitted from several of our courses, recalled: “I was a waitress where I worked, and through PCH I was able to take advantage of free courses that gave me a First Aid certificate and a Food Hygiene certificate which has enabled me to become a supervisor in my job. It’s great that PCH puts these courses on for free and that people like me can benefit from them, as it has helped to give me a boost in my career and I’m hoping to go on from here.”

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