Going above and beyond

Commander's Award

Police Commander’s Award for brave staff

Our staff were honoured with a Police Commander’s award for our excellent work in the aftermath of a tragic New Year’s Day fire. The Joint Services Commander’s Certificate acknowledged that our staff ‘proved invaluable in managing the welfare of those residents who had been displaced’.

The fire took place in the early hours of New Year’s Day 2015 in Union Street, and sadly resulted in two people losing their lives. We shared the award with local partners, including the Emergency Department at Derriford Hospital, the South West Ambulance Service, Devon and Somerset Fire and Rescue Service and Plymouth City Council’s Civil Protection Unit – all of who played a key part in the events and aftermath of the day.

Kim Taylor and former employee Tania Trump accepted the award on our behalf. Steve Henwood, a PCH carpenter, was on the scene to survey the damage caused when many front doors were forced during the evacuation process. PCH staff members Lynnsey Shannon and Dave Walley, and former employee Simon Healy voluntarily attended the scene to offer their help and support.

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