Helping hand for new tenants

Starter Pack project

Starter Packs with all the essentials

We’ve been putting together ‘starter packs’ for new and vulnerable tenants who are in need of essential items. These packs give a new lease of life to household items that would otherwise be thrown out by and include essentials like kettles, toasters, crockery, pots and pans and vacuum cleaners – all the things you need when you move into a new home.

Used by housing teams across PCH, these ‘starter packs’ are the brainchild of housing officers Nicky Blackwell and Heidi Bavin. Nicky explained: “We often collect items from homes when people leave – mainly kitchen utensils and appliances – which are then taken to our Re-use Centre. At the same time we’re aware of residents who are in need of such items. They may be new tenants who don’t have very much.

“We’ve helped around 30 households so far, ranging from single people to families. Some people come to us as new tenants with nothing”

Nicky Blackwell, housing officer

“There’s definitely a demand for what we’re offering which is a shame. Tenants are so grateful. We have been collecting the stuff from the Re-use Centre and taking it to one of our garages where we’ve been storing them. Everything is PAT tested and cleaned.

“We’ve helped around 30 households so far, ranging from single people to families. Some people come to us as new tenants with nothing. We’re now also starting to offer gardening tools as tenants have a duty to maintain their gardens as part of their tenancy. We have shovels, forks and rakes for example.”

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