A warm welcome

60-Welcome-pack

Perfect start for new tenants

Our plan to leave welcome packs in new homes is proving a hit with tenants. All new tenants receive the pack – a re-usable bag filled with useful items that everyone needs when they first move into a new home. Items include coffee, tea, UHT milk, sugar, toilet rolls, washing-up liquid, cloths, a tea towel and bin bags. The packs are left by the Void Cleaning team, which is responsible for preparing properties before they are let to new tenants.

Julia Kusztal, who recently moved into a home in Devonport with her daughter, thought the pack was a nice touch. She said: “It was the best moving experience I have gone through – and I’ve moved about 27 times in my life! I also received a card which told me my house had been cleaned and the name of the person who cleaned it. I thought that was a nice personal touch.

“It must have saved me about £20 and a good few hours of cleaning. I am a housekeeper myself and I have high standards so I was really impressed with the condition of the property. I really enjoy living around here. My neighbours are great and there is a nice atmosphere.”

Read More Stories